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Go to Certificates → SSL Certificates and press Add to (plus) to request a certificate.

  • Select the Manual creation of CSR mode
  • Provide a CSR by pasting it into the text area or upload it as a file using the Upload CSR button.
  • Select and fill in the right information in the Basic info step. Make sure you select a multi-domain certificate type to get a text box to fill in Subject Alternative Names if needed. If you request this on behalf of somebody else, you can add their email address as External Requester.
  • You can use "Click here for advanced options" to get access to a comment field where you can enter information you want to be able to see later. Do not remove address fields using the Remove checkboxes as that seems to cause the certificate to be stalled as the information will not match the pre-validated organization information.
  • Using a Certificate Signing Request (CSR) mode
  • Select organization/Department as needed, and the correct Certificate Profile. You can also add Comments and provide the email address of the external requester.
  • On the next page, provide a CSR by pasting it into the text area or upload it as a file using the upload icon.
  • On the next page, add any additional Subject Alternative Names, one at at time, using the +-button after each entry.
  • On the next pageOn the next screen, accept or decline auto-renewal and finish with OK.

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If needed, you can also download the certificate by clicking on the line to check it and using the Details buttonView button, then the Select button to the right of "Download The Certificate"the download icon (arrow pointing down at a line).

Notes on specific certificate types

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